Refund Policy

Last updated: September 25, 2026

Reports generate automatically right after payment, so in most cases there's nothing to fulfill after the fact - you get it immediately. Still, if something goes wrong on our end, here's how we handle it:

When you can request a refund

• The report you received materially differs from what was promised on the page you paid from.
• Payment was completed but no report was generated or delivered, and we can't resolve it within a reasonable time.
• You were charged more than once for the same report due to a technical error.

Timeframe

Request a refund within 7 days of payment. Email support@mindfathom.com with the email address you used and, if you have it, your report link. We'll respond within a few business days.

What isn't covered

Because the report is generated instantly from the answers you provide, we don't offer refunds simply because you disagree with or didn't find value in the interpretation itself, changed your mind after reading it, or entered inaccurate answers.